After Sales Service
Time is money, and ConCat concept is that the customer''s time is more precious than gold, so we do our best to make sure our after-sales service creates profits for our customers.
For the domestic construction machinery market, ConCat has established the Product Support Department in our Sales Department, which takes care of after-sales service, parts sales and technical customer training. Internationally, ConCat has created the Service Department to provide warranty advice and technical services, and utilizes ConCat broad service network.
So as to assist the customer in a timely and cost-effective manner, ConCat has established a complete after-sales service network, and owns a large number of after-sales service machines. The after-sales service team will be able to reach the service site very quickly, guaranteeing that the customer gets timely on-site service and does not lose profit due to time delays.